Frequently Asked Questions
How can I contact customer support?
You can visit the Contact Us page or email us at support@lovedustin.com.
Where does the name "Love, Dustin" come from?
The owner's name is Dustin, so "Love, Dustin" seemed like a great way to express how much love goes into making each piece.
Do you sell sewing patterns?
We do not sell sewing patterns.
Do you send PR? Are you looking for UGC creators?
Thank you for your interest in our brand; however, we do not send PR and are not looking for user-generated content.
Do you accept returns or exchanges?
We do not accept returns, refunds, or exchanges on any items. However, if you have concerns with your order, please email us at support@lovedustin.com and we'll be happy to help!
Please review all item descriptions before purchasing.
Please contact us within 2 hours of placing your order for a cancellation.
When should I expect my order?
How long will my item(s) take to make before shipping?
Every product is handcrafted by Dustin, and some may take longer to make than others before they are shipped. Most items are made and shipped within 1 week, if they are not already in stock. Orders will be dropped off to the carrier Monday through Friday.
How long will my order be in transit?
Shipping times depend on the carrier and the shipping selection made during checkout. Orders that qualify for free shipping (over $100) will be shipped using Economy shipping. The standard times are as follows:
- Economy shipping: 5-8 business days
- Standard shipping: 3-4 business days
Do you offer International shipping?
We do not currently ship internationally - only within the US.
Still have questions? Feel free to reach out to us!